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Please feel free to read before place order


Terms and conditions stated below applies to all visitors and users. You're bound by these terms and conditions as long as your transactions complete.

- All our items are PRE ORDER and delivery timeline around 10-14 Working days subject to logistics processing, Customs clearance and any    unforeseen circumstances.

-All the items are Available to order, please place your order direct. If item out of stock, item amount will automatically credit to account registered and our admin teams will inform for customers decision on new item to replace.

-Price stated are not include postage. Please refer to our promotion campaign from time to time.

-All good sales are final, NO REFUNDABLE is allowed after order is placed.

-Products colors may differ mainly due to color calibration of individual's computer and it might appear brighter/darker in reality due to strong  studio lighting used. This is not an accept reason to request for refund/exchange.

-All the items photo are for reference. Authentic items will specify with tag.

-Buyer should allow within 1-2 inch discrepancies for the measurement stated due to different ways of measurement. 

-Exchange are only allowed due to factory failure such as big sewing hole > 1cm. Only for the same model.

-Size Exchange are allowed. Buyer will bear for the proccesing fees of RM10 each and postage fees for size exchange.

-All the exchange items Must be inform within 2 days from the date received the parcel. We will base the record table from the courier service tracking. We will not bear for those late feedback.

- Please check on the spot when received the items and do inform us with immediately. We will base the received record table from the courier company tracking. We will not bear for those late feedback.

-All the exchange item SHOULD return us within 3 working days.

-All returned item for exchange will be inspected by CLASSY NOVA BOUTIQUE. We will NOT HOLD any responsibility of exchange IF returned  item are WASHED, ALTERED, REMOVED FROM ORIGINAL PACKAGING, CUT TAG OR WORN.Exchange can only be done if the item(s) are in the original condition- FREE OF PERFUME SMELL, NON ALTERED, WITH PRICE TAG/ORIGINAL PACKAGING INTACT.

-Confirmation of receipt the items MUST feedback to us immediately. We will base from the record table from the courier company tracking system. CLASSY NOVA BOUTIQUE will not hold any responsibility of LOST of parcel.

-User shall agree that CLASSY NOVA BOUTIQUE may send newsletter regarding the latest news/products/promotions etc through email to the user.

-The content of terms and conditions may be change, move or delete at any time. Please note that CLASSY NOVA BOUTIQUE have the rights to change the contents of the terms and conditions without any prior notice.


Thank You for shopping with us.